Feedback Pro Subscription Refunds
We offer a 14-day money-back guarantee for our Feedback Pro subscription plans. If you're not completely satisfied with our feedback management features, you can request a full refund within 14 days of your initial purchase.
How to Request a Refund
- Email our support team at support@feedback.com within the 14-day period
- Include your account email and subscription details
- Briefly explain why you'd like a refund
- Refunds will be processed to your original payment method within 5 business days
Refund Restrictions
Refunds are not available for:
- Subscriptions after the 14-day trial period has expired
- Accounts that have exceeded usage limits or violated our terms
- Partial subscription periods
- Add-on services or custom implementations